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Warranty Information

If you have any further queries please call 0844 800 40 60

If you require an item to be sent free of charge under warranty, please send a copy of your proof of purchase and a picture of the faulty part or list of missing items, together with your contact details to customerservice@yjeurope.co.uk. Claims will not be processed without this information.

 

TRAMPOLINE WARRANTY GUIDELINES JumpPOD Deluxe,   OvalPODs, Jumpking Deluxe and Highjumps

JumpPOD Classic,  Octopod, Jumpking Popular

 

JumpPod Select Jumpking Premium Trampolines - 7.5ft & Circus Tent, 7ft x10ft OvalCombo, 6ft x 9ft Rectangular ALSO SOLD ONLINE WITH ASDA ASDA Instore Trampoline What is covered
Frame 10   Years 10   Years 3   years 5 1 Structural   failure due to rust.
Bed Fabric 5  Years 5   Years 2   years 1 1 Structural   failure due to rot
Springs 5   Years 5   Years 2   years 1 1 Structural   failure due to rust or breaking
Frame Pads 2   Years 1   Years 1   year 1 1 Structural   failure due to rot or faulty stitching
Stitching for Beds 5   Years 5   Years 1   year 1 1 Signs   of breaking threads
Nets 1   year 1   year 1   year 1 1 Zip  and stitching faults, netting material  fault
  What   is not covered          
Frame Buckling   of the frame parts, due to wind damage or from force of hitting or pulling   down on the frame.          
Bed Fabric Rips,   cuts, burn holes, pulled threads          
Springs Set,   extended or over stretched springs due to weight being exceeded.          
Frame Pads Toggle   Loops or ties, discolouration          
Nets Rips,   cuts, burn holes, pulled threads          

  

BAZOONGI WARRANTY GUIDELINESCovered forWhat is covered
Structure Poles 1 year Manufacturing defects
Tent Fabric 1 year Manufacturing defects
  What is not covered  
Structure Poles Snapping of poles due to user error. Weather damage due to being left up when not in use and in wet or windy weather.  
Tent Fabric

Rips, cuts, burn holes, pulled threads due to wear and tear or user error. Weather damage due to being left up when not in use and in wet or windy weather.