Need help putting up your Jumpking, Bazoongi or old Trampled Underfoot product?

For online help with manuals, videos and FAQ please visit us at:

For our contact details please visit us at:

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Frequently Asked Q's

Jumpking Manuals

Find your trampoline manual here.

Video Tutorials

Check out our instructional videos.

Our dedicated team provide good customer service and are available to take your calls or reply to your emails from Monday to Friday between 9am and 5pm. If you wish to call outside of these hours please leave a message on 0344 8004060 or email and we will return your call the following working morning.

Our friendly team has over 18 years experience with Jumpking trampolines and can help you with deciding on a new purchase or providing information on your old Jumpking or Bazoongi product. We are owned by the manufacturers of Jumpking , YJ Europe Ltd and have full records of all past and present Jumpking, Bazoongi and Telstar products. We can normally replace parts or provide you with an alternative should they no longer be in production.

We also supply to a number of online re sellers in the UK and Europe, so can provide information on their stock availability should we not be able to help directly.

We are very proud of our excellent customer services and of our Jumpking trampolines and Bazoongi Products. We are looking forward to receiving your call.

Dispatch: UK Mainland Delivery of trampolines and smaller items will be sent on a Next Day service, couriers can take up to 2 - 3 days at the moment. All trampolins will be charged at £9.95 for UK Mainland Deliveries. Smaller items will be charged at £6.95 for Mainland UK delivery.  Delivery to ROI, Northern Ireland, The Channel Islands and some Scottish Islands will have an extra delivery charge. Please visit our FAQ link below for further details on deliveries and charges. 

Returns: We are sure you will be happy with your Jumpking or Bazoongi Product, but if you do need to return it within 30 days, please contact Jumpking customer services on 01473 747792 and we will arrange this for you. If you purchased your item via Tesco, Argos, The Range or via one of our online re sellers, please contact them for your return. Please see our FAQ link to the right for more details on returns.