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Need help putting up your Jumpking, Bazoongi or old Trampled Underfoot product?
For our contact details please visit us at:
For details about our company visit us at:
Find your trampoline manual here.
Check out our instructional videos.
Our dedicated team provide good customer service and are available to take your calls or reply to your emails from Monday to Friday between 9am and 5pm. If you wish to call outside of these hours please leave a message on 0344 8004060 or email [email protected] and we will return your call the following working morning.
Our friendly team has over 14 years experience with Jumpking trampolines and can help you with deciding on a new purchase or providing information on your old Jumpking or Bazoongi product. We are owned by the manufacturers of Jumpking , YJ Europe Ltd and have full records of all past and present Jumpking, Bazoongi and Telstar products. We can normally replace parts or provide you with an alternative should they no longer be in production.
We also supply to a number of online re sellers in the UK and Europe, so can provide information on their stock availability should we not be able to help directly.
We are very proud of our excellent customer services and of our Jumpking trampolines and Bazoongi Products. We are looking forward to receiving your call.
Dispatch: UK Delivery of trampolines is normally FREE and will be delivered on a next day basis. Smaller items incur an extra charge of £9.00 these too are sent on a 24 hours service. Please visit our FAQ link below for further details on deliveries and charges.
Returns: We are sure you will be happy with your Jumpking or Bazoongi Product, but if you do need to return it within 28 days, please contact Jumpking customer services on 01473 747792 and we will arrange this for you. If you purchased your item via Tesco, ASDA, The Range or via one of our online re sellsers, please contact them for your return. Please see our FAQ link below for more details on retruns.