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Terms and Conditions

Terms and Conditions These govern the sale and supply of goods by YJ Europe Ltd to you. Each order placed by you will constitute a contract between you and YJ Europe Ltd in accordance with these terms and conditions to the exclusion of all other terms and conditions.

 

Specification of Goods The goods are materially in accordance with the description given in this website but you must select the appropriate [size]/[model]/[colour]/[number]/[any other classification] when placing your order. We cannot be deemed responsible for the ordering of the incorrect size/model/colour number. Please see returns policy for more detail.

 

 

Acceptance of Order All goods are subject to availability and an order will not constitute an agreement on our part to sell goods to you until it is accepted by us. You will be notified of our acceptance as soon as reasonably possible after your order has been received.

 

Prices and Payment The prices of the goods are as specified on our site. Prices may change and the applicable price is that shown on the day which your order is placed. All prices are inclusive of VAT, our VAT registration number is 136363418.

 

Delivery We will endeavour to notify you in the confirmation of your order of the approximate date of delivery of the goods which will be made to the address shown in your order. Unless we are notified by email or otherwise in writing within 7 days of the date of delivery of the goods they will be deemed to have been received by you undamaged and in good order.

Jumpking trampolines are delivered for self assembly. We will not be liable if a service you have sourced independently to build your product is unable to complete the job, in event of missing or faulty parts or late delivery of the trampoline. 

 

Your Right to Cancel You have the right to cancel your order in respect of each and every item of the goods within 14 days of the date of delivery of the order to you. To cancel your order you should notify us within that period and then, at your own cost, return the goods to us at the address given at the end of these Terms and Conditions as soon as reasonably possible. Please note that goods must be returned unopened, complete and undamaged with all accessories and instructions. The original packaging must be returned in a reasonable condition.

 

Quality We give you the warranty that all the goods will, in all material respects, comply with the description given of them on our site and that they will be of satisfactory quality and fit for the purpose for which they are indicated on our site.

While every precaution is taken to ensure all goods are received and in a satisfactory condition, in the unlikely event of missing parts or damaged parts, we will replace these as soon as possible.

Please check on receipt of the goods that there are no missing or damaged parts, so that they can be replaced, as we will not be liable for costs incurred by third party assembly etc. For specific warranty periods please see warranty page on our homepage.

 

 

Returns Policy YJ Europe Ltd take great care to ensure that all items that we sell are of high quality. Should you be in any way justifiably unhappy with our goods you can, upon giving us an explanation of your complaint, return the goods to us in exchange for a refund of the purchase price provided that each item of the goods is returned in perfect condition ie unused within 30 days of the delivery of the goods to you. Your rights against us shall be limited to your rights to the return of your money. This does not affect your statutory rights.

Returns are accepted within 30 days from the date of delivery note. It is the responsibility (incuding the cost) of the consumer to return the unused goods in their original packaging using a safe and secure method to return the goods.  If goods are refused by the buyer or the carriers have not been contacted after they have carded your property, the goods will be returned to us and we will refund less the cost of the delivery and any return charges we have incured. We reserve the right to deduct monies from refunds where goods show signs of unreasonable use leading to diminished value

Please note that we can only replace any missing parts if reported within 30 days of the delivery note. It is the buyers responsibilty to check the contents of their order and report any missing or damaged items within the 30 day period. 

 

Intellectual Property Rights All material on this site is covered by international copyright laws and treaties. Accordingly you should not copy, reproduce or retransmit any material from this site apart from downloading the order form or other pages for your own personal use.

 

Privacy and Email Communication Your privacy and the security of your personal information is our highest priority. We aim to provide you with the best online shopping experience possible. In order to achieve this and facilitate the provision of our products and services, it is necessary for us to collect some personal information about you. We collect personal information about you when you register to use this website and place an order with us, however your personal information will never be divulged to any third parties without your express permission.

 

YJ Europe Ltd will from time to time send you information relating to our company via electronic mail as permitted by The Privacy and Electronic Communications (EC Directive) Regulations 2003. You will have the opportunity to unsubscribe at any time not to receive further emails from us. For more information please see our Privacy Policy

 

General Provisions

(i) We may alter these Terms and Conditions from time to time and post the new version on our site and that version will take effect immediately thereafter. You must check these Terms and Conditions on our site regularly. They, together with the privacy policy, the order form and any instructions in that order form, will form the contract between us.

(ii) If any provision of these Terms and Conditions shall become illegal or unenforceable for any reason whatsoever then these Terms and Conditions shall take effect as if such provision had been omitted and the remainder of the Terms and Conditions shall not be affected.

(iii) These Terms and Conditions and your use of our website are governed by English law and you submit to the non exclusive jurisdiction of the English court.

(iv) Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.

(v) YJ Europe reserve the right to cancel the order at any time until the order has been delivered for any reason and we will refund the customer in full. 

 

Notices All notices shall be given to us:

By post:

YJ Europe Ltd

3/3a Farthing Road Ind Est

Farthing Road

Ipswich

Suffolk

IP1 5AP

 

or

 

By e-mail: [email protected]

 

All notices shall be given to you at either the e-mail or the postal address you provide on your order form.